Concierge Concepts takes all the clumsy binders and paper log books of a traditional concierge desk and turns them into one highly integrated digital solution.   In addition to maintaining a comprehensive resident database our software also offers the following features:

Package Tracking               Incident Reports                 Work Orders 

Rolodex                              Emergency Numbers          Reminder Function

Dining Guide                      Activities Directory           Yellow Pages

Logbook                            Rules & Regulations           Training Manual

As an added feature the software incorporates the Standard Operating Procedures Manual for your Concierge operation.  This manual can be provided to you on a disk and  will serve as an added training tool. This will allow you the flexibility to update and revise your SOP’s as the operation changes.

Your new employees will be able to accelerate their learning skills which will make them a valuable asset to your team in a shorter time span. Techline Design’s Concierge Concepts software will allow your staff to rival the service which has only been synonymous with the five star/five diamond hospitality industry companies.

We will partner and work with you to ensure our mutual success with this and other products that we will develop. Our ability to adapt to our clients needs sets us apart as we realize the needs of a changing and challenging business environment.